Customer service that makes customers return again and again consists of many thingss. But it is often the little details that come straight from the heart that can make a world of difference. The video below says it much better…
The winner of the drawing for the free book “A Cup of Cappuccino for the Entrepreneur’s Spirit, Volume II” is Rhonda Schissel, owner of Lasting Expressions in Beloit WI.
For those of you who are unaware, this was a drawing from…
Sometimes we stumble upon marketing ideas in unexpected places. Even if they are in no way involved in our own industry, they can be molded and used within our business. I get lots of marketing emails from lots of people…
One of my favorite blogs is written by New Zealand blogger Sean D’Souza and this particular blog entry is a perfect reminder for all of us at this time of year. By the way, his blog and website is a wealth of…
A question to ask yourself each night is:
What have you done to promote your business today?
Other valuable questions are:
Here is an article written by Sean D’Sousa of Psychotactics. It talks about customer loyalty in a way that we seldom think of.
Are you concerned about customer loyalty? Are your customers so loyal that they will stick with you through…
If you really have a desire to learn, there are all kinds of resources out there just waiting for you to find them. There are three that you might check out if you aren’t familiar with them already.
One that I…
I am a busy person. I check the computer many times each day in order to pull orders as they come in. Once or twice a day, when I log in, I quickly check my emails, forum postings, and blogs…
Being “Green” is all the rage. Companies all over the web are claiming to be green, to sell green products, etc. But make sure your claims are true or you could be subject to both embarrassment and fines.
According to a…
When I first saw Smokey Bear at the Washington National Zoo, he was already ten years old and well-known to kids everywhere as the symbol of the U.S. Forest Service’s Fire Prevention campaign.
The Forest Service had begun it’s campaign in…
